Bank of America brings live teller chat to ATMs

If you’re having trouble splitting those ATM deposits into both your savings and offshore accounts, Bank of America is there to help — literally. Its new ATMs with Teller Assist add real-time video chat, letting you speak directly to an agent for more complex transactions. Starting this month in Boston, you’ll be able to cash a check for the exact amount (including change) and select precise bill denominations for withdrawals, with functions like deposit splitting, cash back with deposit and credit card / loan payments rolling out later. The Teller Assist ATMs will run from 7 AM to 10 PM and hit locations across the rest of the US “throughout 2013.” Beleaguered shift workers (or white collar criminals) can see more in the PR after the break.

Filed under:

Comments

Via: Fast Company

Via: Engadget RSS Feed

Advertisements